Web system

Plan, assign and supervise from the browser

Admins and sales managers work straight on the map: they build routes from the customers they want visited, assign them to a rep, and follow progress without picking up the phone.

distro.syncfreight.com / customers
SyncDistro customer map with the lasso tool selecting businesses for a new route
Note:the customer, visit and order views on this page are illustrative while the final screenshots are being prepared.

Modules

What you manage from the web system

Customers

Create, browse and edit customers with legal and trade name, business type, contact, address, tax details and attached documents.

Geolocation

Coordinates taken from the address, entered manually or dropped on the map, with the customer location displayed.

Routes

Built from the map, with the visiting order optimized, assigned to a rep and given an execution date.

Tracking

The rep's live position while the route is active, the stored trail, timings, distance and an approximate fuel cost.

Visits

Full history filtered by rep, customer, date, outcome or route, including the transcript and the conversation analysis.

Orders

Review the orders created in the field, the result of each ERP submission and the audit trail of every operation.

Products

Browse the ERP catalog with code, name, description, category and base price.

Colleagues and roles

Email invitations, role assignment, pending invitation management, and activating or deactivating users.

Organization

Company details, tax information, logo, and regional settings for currency, date, time and number format.

Customers

One record per business

Customer management

The foundation routes and visits are built on.

Search before creating

By name, address, phone or tax ID, so you never end up with the same business recorded three times.

Import from a CRM

Customers that already exist in an external system can be integrated instead of retyped.

Documents where they belong

Tax and commercial documents attached to the customer, available to the whole authorized team.

Visits

What actually happened at each business

Visit history

With the transcript and the AI proposal in plain view.

Outcome and context

Sale closed, interested, follow-up pending, not interested, business closed or nobody available, with notes and the reason for no sale.

Conversation on hand

Audio and transcript attached to the visit, viewable according to the user's permissions.

Opportunities identified

The conversation analysis highlights pending follow-ups and agreed commitments.

Tracking

Route progress, while it happens

Route progress

Tracking is suspended when the rep pauses the route.

Live position

A progress map with the rep's location while the route is under way.

Stored trail

The full path from the moment the route started is saved so it can be reviewed later.

Metrics for the day

Idle time, time on the road, time spent at each store, distance covered and an approximate fuel cost.

Access

Everyone sees what concerns them

Access to modules, views and actions depends on the assigned role, and all information is isolated per organization.

Sign-in and recovery

Access with email and password, secure sign-out, and password recovery by email.

Roles with permissions

Every user gets a role based on their job, and that role defines what they can see and do.

Colleague invitations

The admin invites by email and assigns the role; the invitee accepts and sets up their credentials.

Audit trail

Records that identify which user changed relevant information, and when.

Want to see it with your own data?

We set up a demo with your customers and your catalog so you can see the whole flow.